Legal notice
Shopify Store Legal Policies - Template
These templates are customized for swift lane. Please review and update any bracketed information as needed before
publishing.
1. Refund Policy
Last updated: May 31, 2026
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its
original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at
abelmotlagae6@gmail.com. Please note that returns will need to be sent to the
address provided upon contact
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your
package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or
if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or
plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).
We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or
concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted,
make a separate purchase for the new item.
European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European
Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above,
your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
You’ll also need the receipt or proof of purchase.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or
not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please
remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15
business days have passed since we’ve approved your return, please contact us at
abelmotlagae6@gmail.com.
2. Terms of Service
Last updated: May 31, 2026
This website is operated by swift lane. Throughout the site, the terms “we”, “us” and “our” refer to swift lane. By
visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following
terms and conditions.
SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of
majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.
SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. Your content
(not including credit card information), may be transferred unencrypted.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made
available on this site is not accurate, complete or current.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice.
SECTION 5 - PRODUCTS OR SERVICES Certain products or services may be available exclusively online through the website.
We have made every effort to display as accurately as possible the colors and images of our products.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us.
[Full Terms of Service continue...]
3. Shipping Policy
Last updated: May 31, 2026
Thank you for visiting and shopping at swift lane. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time All orders are processed within 2-4 business days. Orders are not shipped or delivered on
weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit
for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout.
Standard Shipping: 10-20 business days (Calculated at checkout)
Express Shipping: 7-12 business days (If available)
Shipment to P.O. boxes or APO/FPO addressesswift lane ships to addresses within South Africa and internationally.
Shipment confirmation & Order tracking You will receive a Shipment Confirmation email once your order has shipped
containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxesswift lane is not responsible for any customs and taxes applied to your order. All fees imposed
during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damagesswift lane is not liable for any products damaged or lost during shipping. If you received your order damaged, please
contact the shipment carrier to file a claim